A pioneer in providing healthcare CRM platform & mobile phlebotomy app to manage the patients care service to enhance Patient-Centric approach, phlebotomy sample collection, laboratory inventory management, etc.
Demand for home sample collection is growing in all top cities and managing efficiency and productivity of phlebotomists has direct impact on profitability. Voilà offers mobile phlebotomy sample collection software integrated with healthcare CRM to equip phlebotomists with comprehensive mobile applications for increased efficiency and productivity.
Voilà allows phlebotomists of clinical pathology labs to focus on their core expertise rather than time consuming paper works. Our mobile phlebotomy and sample collection software application reduces data entry errors with advanced barcode, QR code image scanning systems and billing integration. The patient’s data is automatically synchronized to the central laboratory with easy integration to the LIMS software in a secure manner. The collected data of each patient with medical history is stored as single record enabling seamless patient identity management.
Our advanced sample logistics tracking system provides 100% visibility from the point of pickup to lab delivery. Mobile phlebotomy team members, can be individually traced and monitored on daily basis using GPS SIM tracking to optimize productivity and on time performance. Our VRM module gets labs the flexibility to group call centre operations to support Multi city – Multi state phlebotomy teams with amazing cost savings.
Enables zero data entry errors with correct patient identification
100% tracebility of sample temperature during transport
100% tracking of sample pickup and delivery
100% accounting of payment invoices/receipts
Enables proper measure of sample units collected for lab test
Voilà healthcare CRM is a comprehensive software solution designed and developed for healthcare industry clients to drive successful customer centric relationships. It enables multi-communication channel integrations such as social media, live chat, website and call centre to engage, acquire and retain patients. With enhanced software solutions, the field phlebotomist can be immediately assigned for home sample collection through Voilà mobile phlebotomy app.
+20% increase in mobile phlebotomy revenue
-15% reduction in lab administrative costs
+100% quality in patients data management and compliance
Assures zero data entry errors for sample collection
Seamless lab booking, scheduling and reporting management system
End to end mobile phlebotomy logistics tracking from pickup to delivery
Scanning of batch sheet, TRF digitally available on the desk any time
Automatic synchronization of phlebotomist sample collection data to central lab
Swift message alerts for new appointment booking
Collection made easy through app, recon made easy
Tracks the positioning of runners and shuttlers who manage field sample collection, and records data on distance covered
With over 30 million tests a year, catering to more than 20,000 medical laboratories, Metropolis had major business disruptions to streamline their sample collection and logistics operations.
Our granular business analysis and comprehensive technology solutions helped Metropolis to increase their focus on business growth and customer experience by ultimately becoming India’s most promising healthcare brand.
Interested in knowing more about Voila Mobile Phlebotomy support service and Healthcare CRM!